SHIPPING POLICY

 
 

Fast Shipping & Professional Packaging

With internationally renowned logistics operators, including DHL, UPS and EMS, ModaStars ships worldwide to more than 200 countries with thousands of orders dispatched securely on an almost daily basis.

For total convenience, we offer a broad range of shipping options to fit the needs of every customer. Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Your products will be carefully checked and securely packed before shipping out.

Shipping method

Upon Order Confirmation, we handle all our shipments by the following logistics operators:

DHL         Aramex           EMS

UPS         FedEx

 

Shipping Info

Shipment takes 3-10 business days to arrive, please refer to the table below for various delivery times to international destinations.

Vertification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 3-7 business days for us to process your order, we will inform you once the packages are ready to send out.  (Please note that this does not include holidays and weekends.)

 

1. SHIPPING TO USA

 
Country  Standard Delivery Express Delivery
 COSTS  DELIVERY TIMES (BUSINESS DAYS)  COSTS DELIVERY TIMES (BUSINESS DAYS) 
UNITED STATES FREE FOR ORDERS OVER US$ 1499.00 OTHERWISE US$12.9 6 TO 8 DAYS FREE FOR ORDERS OVER US$ 99.00 OTHERWISE US$1.9 3 TO 5 DAYS

 

2. Other Countries

Region Country Standard Delivery Express Delivery
COSTS DELIVERY TIMES (BUSINESS DAYS) COSTS DELIVERY TIMES (BUSINESS DAYS) 
Europe France, Spain, Germany, United Kingdom, Italy, Sweden, Norway, Switzerland, Austria, Poland, Netherlands, Belgium, Denmark, Finland, Greece, Ireland, Portugal FREE for orders over US$99, otherwise US$4.99 Within 10 Days FREE for orders over US$149.00, otherwise US$14.90 within 7 days
Oceania Australia, New Zealand FREE for orders over US$99.00, otherwise US$6.99 Within 12 Days FREE for orders over US$149.00, otherwise US$12.90 within 7 days
Asia Hongkong, Taiwan, Singapore, Macau, Japan, Korea, India, Malaysia,Thailand, Philippines FREE for orders over US$99.00, otherwise US$4.99 Within 5 Days FREE for orders over US$149.00, otherwise US$12.90 within 3 days

North 

America

Canada FREE for orders over US$99.00, otherwise US$8.99 Within 12 Days FREE for orders over US$149.00, otherwise US$12.90 within 8 days
Worldwide Other Countries FREE for orders over US$99.00, otherwise US$14.99 Within 20 Days FREE for orders over US$149.00, otherwise US$12.90 within 15 days

 

Note:

*  Delivery times are estimates and commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes. 

*  Please contact us if the package does not arrive in time. Our customer service representatives will get back to you within 24 hours.